Refund policy

Hustler Branded Return & Refund Policy

At Hustler Branded LLC, we stand firmly behind the craftsmanship of our custom apparel and the premium quality of our distributed wellness lines.

Custom Apparel Returns

Because our branded shirts and hats are custom-finished in-house, returns or exchanges are accepted within 14 days of delivery only if the garment arrives damaged, defective, or misprinted. Items must be unworn, unwashed, and in their original packaging.

Distributed Wellness & RRE Inventory

Returns for Rodeo Road Essentials (RRE) and HorseHalo products are based on the respective supplier’s return policy. The customer is responsible for return-shipping fees.

Therapy & Wellness Services

All stall-side equine sports therapy sessions, equipment leasing options, and wellness service packages are final sales.

How to Initiate a Return or Claim

Please email info@hustlerbranded.com with your order number and the items you need to return. For damaged, defective, or misprinted items, include clear photos of the issue. Contact us before sending any items back. We will provide the return process and return instructions for the specific items involved.